Frequently Asked Questions

Our services feature a custom configurator page allowing you to select your base retainer, response SLA speed, dedicated hours, and NDA level. When placing an order, the system dynamically checks the WooCommerce database via REST API to resolve corresponding SKUs, bulk-adds the components to your WooCommerce cart, and redirects to checkout.

Yes. In strict compliance with UAE Tax Law and our localization audit guidelines, all consulting rates, hourly packages, and retainer estimates displayed throughout our website are VAT inclusive (VAT Included), displaying standard 5% tax incorporation.

The Instant SLA (2h) configuration establishes a senior crisis management task force on continuous standby. In the event of an active reputation threat, our team mobilizes, reviews crisis briefs, draft statements, and initiates media coordination blocks within 2 hours of notification, 24/7/365.

Absolutely. Clients can select our Premium NDA & IP Protection option on the configurator page or tick the NDA requirement checkbox on the contact form. We will execute our standard reciprocal confidentiality agreement, or coordinate on a customized draft prior to the disclosure of any files.